Last Updated: May 5, 2025
Gotivation LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, digital tools, and training services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide, including:
- Free Report Users: Email address
- Premium Users: Name, email, phone number, password, and account details
- All Users: Survey responses, chat dialog, and other self-reported inputs
We also collect technical data such as browser type, IP address, device type, and usage patterns via cookies and third-party analytics.
2. How We Use Your Information
We use your information to:
- Generate custom personality reports
- Personalize training, messaging, and course content
- Deliver services via text message
- Improve our offerings and user experience
- Process payments (via Stripe)
- Protect our systems and users
3. Text Messaging
For premium users, we send training content and reminders via text message (SMS) using Twilio. By providing your number, you consent to receive these messages. Message and data rates may apply.
You can opt out at any time by replying “STOP” to any message or contacting us directly.
4. Sharing of Information
We do not sell your personal information.
We may share data with trusted third-party service providers, solely to help us operate our business. These include:
- LLMs and AI systems to analyze your responses and generate personalized reports, responses, and education
- Stripe for secure payment processing
- Twilio for SMS communications
- Analytics or hosting platforms (e.g., Google Analytics, AWS)
Each of these providers is contractually obligated to protect your information.
5. Data Retention
We retain your data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights (Including CCPA Rights)
If you reside in California or other jurisdictions with similar laws, you have rights to:
- Access the personal data we have about you
- Delete your data
- Opt out of data sharing or sale (we don’t sell your data)
- Non-discrimination if you exercise your privacy rights
To request access, deletion, or to opt out, email us at team@gotivation.com. We may ask you to verify your identity before processing your request.
7. Security
We use reasonable and appropriate technical and organizational safeguards to protect your data. However, no method is 100% secure. You use our services at your own risk.
8. Children’s Privacy
Our services are not intended for users under 18, and we do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy occasionally. We’ll notify you of significant changes by posting them here with a new “Last Updated” date. Continued use of our services after such updates means you accept the revised policy.
10. Contact Us
If you have any questions or requests regarding this policy, contact:
Gotivation LLC
Email: team@gotivation.com